Ethnorelativism Essay Example | Topics and Well Written Essays - 750 words

Ethnorelativism - Essay Example By taking a step outside of this situation one has to place their culture and region in the same context as other cultures and religions. Ethnocentrism’s goal is to separate the world into two opposing factions for the different religions; that is, us against them. The practice of ethnocentrism in a country such as the United States, individual groups are either friend or foes to the cause; superiority of an individual group. In short, ethnocentrism expounds on social differences and scholars describe it as prejudice broadly conceived. A practical example is the â€Å"handling of international relations, creating conflicts and inhibiting resolution of conflicts†. When two groups are in conflict, each group will view the conflict from a subjective standpoint and view the opposing group as threatening. America being the melting point of cultures should be a neutral place where everyone is able to express their individual cultures. However, this is not usually the case, as some cultures are naturally perceived to be superior to others. As with individuals, every culture has its own unique characteristics that differentiate them from the rest. These differences, nevertheless, are the reason for cultural conflicts that exist in society. Despite ethnocentrism being a negative trait, each individual has the capability to propagate ethnocentrism. Booth states that self-pride, and to a large extent cultural pride, increases the tendency of individuals to assume that their cultures are superior to others (49).

Selective vs. Differential Media Essay Example for Free

Selective vs. Differential Media Essay Answer the following questions as you work your way through the lab material typing in your answers. Then submit your finished lab report as a Microsoft Word document. This lab report is worth 100 points towards your final lab grade. Each Q is worth 2 points unless otherwise noted. Also, per the Honor Code, this work must be your own. This is due Mon. 10/8 at 11:59 PM. The theme of this lab is the identification of unknown bacteria and viruses in a lab. Selective vs. Differential Media Selective vs. Differential Media Use the following website to help you answer Q 1 and 2 http://www.highlands.edu/academics/divisions/scipe/biology/labs/rome/selectivedifferential.htm 1. What is a selective medium? What makes the medium selective? Name 2 examples (3 pts.) A selective medium is a medium that contains antimicrobials, dyes or alcohol that supports the growth of certain organisms, while inhibiting the growth of others. Two examples of selective medium are Mannitol Salt agar and Phenylethyl Alcohol. 2. What is a differential medium? What makes the medium differential? Name 2 examples (3 pts.) Differential medium is distinguishing microorganisms from one another based on growth characteristics. A medium is differential when you are able to visibly see the differences in growth patterns of organisms. Differential media include blood agar and Eosin Methylene Blue. Steps Used in Identifying an Unknown Bacterium in a Laboratory I. In a lab situation you would take you inoculum and perform a streak plate in order to separate out individual cells enough to obtain a pure culture (see Atlas p. 5) 3. What is the most common streaking method? (2 pts.) The most common streaking method is the Streak plate method, while the most common streaking technique is the quadrant method. The quadrant method incubates an agar using a four-streak pattern. 4. What is the principle behind the Streak Plate Method of Isolation? (2 pts.) The Streak Plate Method of Isolation is used to obtain a pure culture in order to isolate a certain organism. This method allows for the organism to produce individual colonies on an agar plate. II. After incubating your streak plate you would perform a Gram Stain as you learned in Lab #1 – The Virtual Gram Stain. Im directing you to the Virtual Gram Stain website from the Univ. of Michigan. Click on View Example. You will need to move your cursor over the test tubes to see what each contains. Then click on the test tubes in the correct order to run the program this is really cool! http://vudat.msu.edu/gram_stain/ 5. What were the results of your Virtual Gram Stain, i.e. describe what you see on the slide as to color, Gram Stain result and morphology? (4 pts.) The gram stain was negative. The shape was bacilli and had purple spores present. III. Using the dichotomous keys provided as MSWord Documents in this lab, you would carry out specific tests utilizing selective and differential media in order to identity your bacterium. In a microbiology lab you would use â€Å"Bergey’s Manual of Determinative Bacteriology†. This book includes all tests and their results to aid in the identification of unknown bacteria. Use the following websites to answer these questions: http://www.saskschools.ca/curr_content/biology20/unit3/unit3_mod1_les2.htm http://www.uiweb.uidaho.edu/micro_biology/250/IDFlowcharts.pdf 6. What is a dichotomous key? (4 pts.) A dichotomous key is a key used to help identify bacteria using process of elimination testing in order to identify each bacteria characteristic. 7. Based on the Information Flow Charts from Bergeys Manual of Determinative Bacteriology Page 2, answer these questions: (4 pts) a. What is the FIRST test that is performed in a lab to differentiate between groups of bacteria? The first test preformed to differentiate between bacteria is Gram stain testing. b. If you looked at your slide with the 100X oil immersion objective, what is the next thing that you would observe based on the information in the flow chart? The next step in identification is morphology. 8. The remaining flow chart pages will show you how dichotomous keys are used in bacterial identification. Scroll down to page 7 and look at the Family Enterobacteriaceae which is comprised of Gram negative rods. (4 pts.) a. What is the first test that may be performed to start differentiating among the individual species? The first test that may be performed to start differentiating among the individual species is Lactose Fermentation. b. Use of a dichotomous key allows you to perform the next test needed to identify your mystery microbe based on the results of the test you just performed, i.e. were the results positive + or negative -. Using the flowchart, what would be the microbe which has these test results: Lactose positive (+), Indole positive (+) and Citrate negative (-)? The microbe would be Escherichia Coli. ATLAS SECTION 2: SELECTIVE MEDIA. I would like for you to read over the different types of selective media and then answer the following questions. Remember that selective media promote the growth of some bacteria while actively discouraging the growth of others. 9. For what is Chocolate II agar used? ( 2 pts.) Chocolate II agar is used for isolation and cultivation of Neisseria and Haemophilus. 10. Based on the information in the Principle section, Phenylethyl Alcohol Agar will select for the growth of which bacteria? What does the alcohol actually do? (2 pts.) Phenylethyl Alcohol Agar selects for the growth of Gram-positive organisms. The Alcohol in the agar interferes with the DNA synthesis of Gram-negative organisms which inhibits growth. ATLAS SECTION 7: DIFFERENTIAL MEDIA Please read over this section. Differential media usually distinguish or differentiate different species of bacteria based on the color of the individual colonies or the areas surrounding them. Look up these tests and answer the following questions: Blood Agar, Catalase, Citrate, Coagulase, Indole, Methyl Red, Motility, TSI, Urea, 11. What is a hemolysis and what type of bacteria produce it? (2 pts.) Hemolysis is the exotoxin of gram positive cocci (streptococcus, enterocus, and aerocccus) that destroy RBCs and hemoglobin. 12. What are the 3 major types of hemolysis and their descriptions? (2 pts.) The three types of hemolysis are B, A, Y. B is complete clearing or destruction of the RBCs or hemoglobin and it results in a clearing of the medium around the colonies. A is partial destruction and a green color forms around the colonies. Y is non-Hemolysis and shows simple growth and no change to the medium. 13. When would you use the Catalase test? (2 pts.) This test should be used when trying to identify organisms that produce catalase. It is used when differentiating between Catalase positive micrococcaceae and catalase negative streptococcaceae and some variations of the catalase test are for mycobacterium. 14. The Citrate Tests is part of what test series? What is the color of a positive Citrate Test? (2 pts.) The citrate tests are part of the IMVIC (Indole, Methyl Red, Voges-Prokauer and Citrates tests) and are used to distinguish between enterobacteriaceae and other gram negative rods. A positive Citrate test will turn blue. 15. What is the purpose of the Coagulase Test? Why is it to S. aureus’ advantage to produce this enzyme? (2 pts.) The coagulase test is used to differentiate between staphylococcus aureus and other gram positive cocci. Coagulase forms a shield with fibrin barriers to resist phagocytoses and other cellular attacks. 16. The Indole test will help differentiate what group of bacteria? Using the Methyl Red test, what color indicates a positive result? (2 pts.) The Indole test help differentiate enterobacteriaceae and a positive Methyl Red test result is red. 17. What is the principal behind the TSI agar test? The shallow slant and deep butt allow for what? (2 pts.) Triple Sugar Iron Agar test or TSI is loaded with nutrients to help distinguish between enterobacteriaceae and other gram negative rods on the basis of glucose fermentation, lactose fermentation, sucrose fermentation and sulfur reduction. A slanted test tube with a deep butt is used. The agar contains beef and yeast extracts as well as peptone for carbon and nitrogen sources. Also, Sodium thiosulfate for reducible sulfur. Phenol red as a Ph indicator and iron in ferrous sulfate as a hydrogen sulfate indicator. The basis is as something is digested the changes in ph and hydrogen sulfate will cause the color to change. 18. What pathogens can be identified using the Urease test? What color is a positive result? (2 pts.) Identified pathogens come from the genus Proteus. These hydrolyze urea with and enzyme called urease. A positive result will be pink. Watch this program that will walk you through the process of identifying a foodborne pathogen that has made people sick. Follow the instructions, clicking where indicated to start the activity. Once the file opens, click first on Gram Stain and you will see how it works. Then answer the following questions. http://www.swtafe.vic.edu.au/toolbox/lab_ops/laboratory/studynotes/snFlowChartIdentProcBac.htm 19. What Gram positive cocci were discovered using the Gram Stain? (2 pts.) The Gram positive cocci discovered using the Gram Stain are staphylococcus, Micrococcus, Streptococcus. 20. The positive results of the Catalase Test indicated the possible presence of which Gram + bacteria? (2 pts.) The Catalast test indicated the possible presence of micrococcus and Staphylococcus bacteria. 21. The Oxidation/Fermentation test was positive for which Gram + bacteria? (2 pts.) The Oxidation/Fermentaion test was positive for staphylococcus bacteria. 22. The Coagulase test specifically identified which species of Staphylococcus? (2 pts.) The Coagulase test specifically identified the species aureus. Now using the Dichotomous Keys provided in the Blackboard section for Lab #3, identify these bacteria based on their test results. Then provide a brief description of each from the Atlas Section 12. (4 pts. each) 23. Test Results: Gram + coccus, Catalase negative, Alpha Hemolysis Bacteria are S. pneumoniae. S. pneumoniae ia an ac-hemolytic, nonmotile, encapsulated, facultatively anaerobic, Gram-positive coccus. It is a significant cause of community-acquired bacterial pneumonia and menigitis in adults. There are at least 80 different serotypes and are defined by antigenically by their capsules. Typically starts in the nasopharynx and from there spread to the lungs and develops into pneumonia or is harbored asymptomatic for months. 24. Test Results: Gram + coccus, Catalase positive, Coagulase negative, Beta Hemolysis Bacteria are S. epidermis. S. epidermis are non-motile, facultatively anaerobic, non-hemolytic, gram-positive coccus. Normal inhabitant of human skin that has become a significant nosocomial pathogen, Most strains produce a slime layer that may enable them to attach to certain hospital apparatus used in surgical procedures, thereby gaining entrance into the body. Most infections at the site of prosthetic implantation are from S. epidermis, can be severe or fatal. 25. Test Results: Gram – rod, Lactose negative, Urease positive Bacteria are P. mirabilis. P. mirabilis are straight, facultatively anaeroic, highly motile (swarming), Gram-negative rod. It is a normal inhabitant of our intestinal tract and is in some other animals as well. It is also common in soil and contaminated water. Is has the â€Å"swarming motility† characteristics ad produces a series of visible concentric rings. Common nosocomial pathogen isolated from septic wounds and Urinary tract infections. You get it from direct contact with the source. It can lead to other complications like kidney stones and Proteus Septicemia. 26. Test Results: Gram – rod, Lactose positive, IMViC ++ (= negative, negative, positive, positive), Urease positive Bacteria are K. pneumoniae. K. pneumoniae are nonmotile, encapsulted, facultatively anaerobic, Gram-negative rod. It is found in soil, water, grain, fruits, vegetables and intestinal tracts of a variety of animals including humans. It is in the nasopharynx and oropharynx in humans and is often transmitted as aerosol droplets from person to person. It is a very common nosocominal pathogen. Common infections caused by K. pneumoniae are pneumonia, urinary tract infection, bronchitis, surgical wound infections, biliam tract infections and hospital associated bacteremia. The bacteria are becoming more antibiotic resistant and harder to treat in recent years. ATLAS SECTION 9: MOLECULAR TECHNIQUES Today a pathogenic microbe can be identified very quickly using molecular techniques such as DNA Extraction, Electrophoresis, Polymerase Chain Reaction and DNA Sequencing. Answer the following questions using the information in this section of your Atlas. 27. What are the 3 BASIC steps in DNA extraction? (2 pts.) The 3 basic steps in DNA extraction are- 1. Detergent (Sodium Dodecylsulfate-SDS) is used to lyse cells and release cellular contents. 2. Heating-dentures proteins and other cell components 3. Water-soluble DNA is precipitated in cold alcohol as a whitish, stringy mass. 28. What does electrophoresis do? What is added to the gel to make the results visible? (2 pts.) Electrophoresis is a technique where molecules are separated by size and electrical charge in a gel. Coomassie blue is added for protein staining and ethidium bromide (fluorescent dye) is used for nucleic acids. 29. What enzyme is used in PCR and why? (2 pts.) The enzyme used in PCR is DNA Polymerase. It is used because it is able to attach the free nucleotides to complementary bases on the template and create a good copy. THE VIRTUAL BACTERIA ID LAB from the HOWARD HUGHES MEDICAL INSTITUTE http://www.hhmi.org/biointeractive/vlabs/index.html Open this website and click on â€Å"The Bacterial Identification Lab†. Following the instructions, work your way through this lab. 30. Following the instructions, identify your bacterium and write the species name here. (To do so, you will need to read the page entitled Nucleotide Sequence (1410 letter) and click on Descriptions. Then click on the top Accession Code. Move down to the 7th line: Organism.) (8 pts.) Our bacterium species name is Bartonella henselae 31. Now, on the CDC website (http://www.cdc.gov/healthypets/diseases/catscratch.htm) , look up the information on this bacterium and write a 2 paragraph (4-5 sentences per paragraph) answer on the disease that it causes. (8 pts.) The disease that our bacterium Bartonella henselae causes is cat scratch disease (CSD). Most people that are affected in CSD have been scratched or bitten by a cat that is carrying it. They develop an infection at the site of injury. The lymph nodes, typically the ones around the neck, head and upper limbs become swollen. Some of the symptoms people with CSD have are fever, headache, fatigue and poor appetite. There are also some rare complications of this bacterium like bacillary angiomatosis and Parinaud’s oculolandular syndrome. Cats and kittens can spread CDS bacterium to people through bites and scratches. About 40% of cats are carrying CDS at some point in their lives. Cats with CDS do not display and signs of the illness and you cannot determine which cats have it and which do not. You can reduce your risk of contracting CDS by avoiding rough play with cats, washing cat bites and scratches immediately with soap and water, not letting the cat lock open wounds and controlling fleas. You want to call the doctor if an infection occurs after a bite or scratch. Generally CSD is not serious. Medical treatment is not usually needed. Sometimes treatment with antibiotics like azithromycin is helpful in clearing the infection. Prognosis is good. On a side note, I actually had this as a child. I got it from a stray kitten scratch. I developed large swollen lymph nodes under my arms, fever and soreness. I am not sure if not as much was known back then but my Dr. did surgery to remove the lymph node from under my left arm and drained the other. It was the only surgery (excluding my c-ections) that I have ever had. I never had any further complications after the surgery and was fine immediately afterwards. ATLAS SECTION 10: VIRUSES Viruses cannot be grown on media as bacteria can because they are obligate intracellular parasites and need host cells for reproduction. Therefore their identification in a lab is much more difficult. Often immunological tests are used and you will learn about these in a future lab. 32. Describe the HIV virus. What specific human cells does it infect? (3 pts) The HIV virus is the cause of AIDS. Two forms of the virus exist, HIV-1 and HIV-2. Both are retroviruses and have the ability to make DNA from and RNA template. HIV infects cells with CD4 membrane receptors, normally used for antigen recognition, but by HIV for attachment. A subpopulation of T cells, the T4 helper cells are most commonly affected and die. Other types of cells infected can be dendritic, macrophages and moncytes, HIV can be transmitted through bodily fluids to include: blood, breast milk, semen and vaginal secretions. 33. What is the principle behind growing viral host cells in a lab? What happens after the virus is introduced to the cell culture and what is the result? (5 pts.) The principle behind growing viral host cells is to attain presumptive identification of a virus, how host cells replicate, how quickly it causes damage, and the type of damage it produces. The virus inflicts damage upon the host cell, which in called the CPE (cytopathic effect). It can take as long as 4 days or up to 4 weeks to start seeing damage. Most often they start as small spots (foci) in the cell layer and spread outwards. Common damage to cells includes rounding (small or large), change in texture, or formation of syncytium (the fusion of infected cells).

Adoption Essay -- essays research papers

Adopting a child is an experience that promises to bring great joy as it changes a couple or individual’s life forever. But what happens if the mother of that child wants to endorse their child? Those are the issues that many adopting parents and birth-right mothers are facing today. Many biological mothers want their child back. There are many concerns for adopting parents to know- that there is the possibly that the birth mother may file for the child. As a birth mother or the adopting parent one must realize consequences that could lay ahead. The legal and social transfer of all parental right, responsibilities, and roles from one parent or parents, usually biological, to a nonbiological parent or parents is the definition of adoption. In such a transfer, adoptive parents accept the same rights and responsibilities as the child’s birth parents would have had, while the child becomes a member of a family that provides the social, emotional, and physical nurturing that children needs to grow up to be healthy, functioning adults. But there are some legal issues or opinions that can lead to a halting backfire in the adoption process. But, as the biological parent(s) and adopting parent(s), they must be ready for the quickly, approaching pros and cons. Throughout the adoption journey, the gardein must be prepared and know what is best for them and their child. There are many positive feedbacks to adoption. Children are in need of adoption because some birth parents are unabl...

Organized Marketing of Agricultural Commodities in India Essay

In India, the organised marketing of agricultural commodities has been promoted through a network of regulated markets. Most state governments and UT administrations have enacted legislations to provide for the regulation of agricultural produce markets. While by the end of 1950, there were 286 regulated markets in the country, their number as on 31 March 2006 stood at 7566. In addition, India has 21780 rural periodical markets, about 15 per cent of which function under the ambit of regulation. The advent of regulated markets has helped in mitigating the market handicaps of producers/sellers at the wholesale assembling level. But the rural periodic markets in general, and the tribal markets in particular, remained out of its developmental ambit. 11.2 Present Constraints in the System: The purpose of state regulation of agricultural markets was to protect farmers from the exploitation of intermediaries and traders and also to ensure better prices and timely payment for their produce. Over a period of time, these markets have, however, acquired the status of restrictive and monopolistic markets, providing no help in direct and free marketing, organised retailing and smooth raw material supplies to agro-industries. Exporters, processors and retail chain operators cannot procure directly from the farmers as the produce is required to be channelised through regulated markets and licensed traders. There is, in the process, an enormous increase in the cost of marketing and farmers end up getting a low price for their produce. Monopolistic practices and modalities of the state-controlled markets have prevented private investment in the sector. Post-harvest losses are estimated to be of the order of 5-7 per cent in food grains and 25-30 per cent in the case of fruits and vegetables. 11.3 Need for Reforms: The agriculture sector needs well-functioning markets to drive growth, employment and economic prosperity in rural areas of India. In order to provide dynamism and efficiency into the marketing system, large investments are required for the development of post-harvest and cold-chain infrastructure nearer to the farmers’ field. A major portion of this investment is expected from the private sector, for which an appropriate regulatory and policy environment is necessary. Also, enabling policies need to be put in place to encourage the procurement of agricultural commodities directly from farmers’ fields and to establish effective linkage between the farm production and the retail chain and food processing industries. Accordingly, the state governments were requested to suitably amend their respective APMC Acts for deregulation of the marketing system in India, to promote investment in marketing infrastructure, thereby motivating the corporate sector to undertake direct marketing and to facilitate a national integrated market. 11.4 The Department of Agriculture and Cooperation also formulated a model law on agricultural marketing for guidance and adoption by the state governments. The model legislation provides for the establishment of private markets/yards, direct purchase centres, consumer/farmers’ markets for direct sale and promotion of Public-Private Partnership (PPP) in the management and development of agricultural markets in India. Provision has also been made in the Act for constitution of State Agricultural Produce Marketing Standards Bureau for the promotion of grading, standardisation and quality certification of agricultural produce. This would facilitate pledge financing, direct purchasing, forward/future trading and exports. Several state governments have initiated steps for amending their respective APMC Acts. A table indicating the state-wise status of reforms in APMC Acts as on 31 December 2006 is given below: Sl No. Stage of Reforms 1. States/ UTs where APMC Acts have Madhya Pradesh, Himachal Pradesh, Punjab, been suitably amended. Sikkim, Nagaland, Andhra Pradesh, Chattisgarh, Rajasthan, Orissa, Arunachal Pradesh, Maharashtra and Chandigarh. States/ UTs where reforms to APMC Haryana, Karnataka, Gujarat and National Acts have been partially modified: Capital Territory of Delhi a) by amending APMC Act/ Resolution b) by Executive Order Uttar Pradesh. States/ UTs where there is no APMC Bihar, Kerala, Manipur, Andaman & Nicobar Act in operation Islands, Dadra & Nagar Haveli, Daman & Diu and Lakshadweep States/ UTs where APMC Act already Tamil Nadu provides for the reforms States/ UTs where administrative Assam, Mizoram, Tripura, Meghalaya, J&K, action has been initiated for Uttrakhand, Goa, West Bengal Pondicherry and introducing the reforms Jharkhand. 11.5 Terminal Markets: The Department has recently taken the initiative to promote modern terminal markets for fruits, vegetables and other perishables in important urban centres in India. These markets would provide state-of-the art infrastructure facilities for electronic auction, cold chain and logistics and operate through primary collection centres conveniently located in producing areas to allow easy access to farmers. The terminal markets are envisaged to operate on a ‘hub-and-spoke’ format, wherein the terminal market (the hub) would be linked to a number of collection centres (the spokes). 11.6 The terminal markets would be built, owned and operated by a corporate/private/co-operative entity, either by itself, or through the adoption of an outsourcing model. The enterprise could be a consortium of entrepreneurs from agribusiness, cold chain, logistics, warehousing, agri-infrastructure and/or related background. The enterprise would charge a user charge for the services provided. The total financial outlay for implementation of the above component during the Tenth Plan Period is Rs 150 crore. The proposed expenditure will be met from the budget outlay of the National Horticulture Mission. The operational guidelines of the scheme have been circulated to the state governments, which have amended their respective APMC Acts to allow the setting up of markets in the private sector. 11.7 Organisations Dealing with Marketing: The Department of Agriculture and Cooperation has three organisations dealing with marketing under its administrative control, namely, the Directorate of Marketing and Inspection (DMI), Faridabad; the Ch. Charan Singh National Institute of Agricultural Marketing (NIAM), Jaipur; and the Small Farmers Agri-Business Consortium (SFAC), New Delhi. 11.8 The DMI is an attached office of the Department and is headed by the agricultural marketing adviser. Its head office is at Faridabad (Haryana), and branch head office as well as 11 regional offices and the Central Agmark Laboratory are located at Nagpur (Maharashtra). Besides these, there are 26 sub-offices and 16 Regional Agmark Laboratories (RALs) spread all over India as per the details given in the table below: Regional Offices 1. Delhi 2. Kolkata 3. Mumbai 4. Bhopal 5. Chennai 6. Kochi 7. Hyderabad 8. Guwahati 9. Lucknow 10. Jaipur 11. Chandigarh 11.9 †¢ †¢ †¢ †¢ †¢ †¢ †¢ †¢ Agmark Laboratories under Regional Office 1. Dehradun 1.Okhla 2.Ghaziabad 1. Patna 2.Bhubaneshwar 3.Ranchi 1.Kolkata 2.Patna 3.Bhubaneshwar 1.Nasik 2.Ahmedabad 3.Rajkot 4.Surat 1.Mumbai 2.Rajkot 5.Panaji 6.Pune 7.Sangli 1.Raipur 1.Bhopal 1.Bangalore 2.Madurai 3.Hubli 1.Chennai 2.Bangalore 1.Calicut 2.Thiruvananthapuram 1.Kochi 1.Guntur 2.Vishakhapattanam 1.Guntur 1. Shillong 1.Guwahati 1.Kanpur 2.Varanasi 1.Kanpur 1.Jaipur 1.Jammu 2.Amritsar 3.Abohar 4.Shimla 1.Amritsar Sub-Office under Regional office The main functions of the Directorate are as follows: Rendering advice on statutory regulation, development and management of agricultural produce markets to the state governments/UT administrations; Promotion of standardisation and grading of agricultural and allied produce under the Agricultural Produce (Grading & Marking) Act, 1937; Market research, surveys and planning; Training of personnel in agricultural marketing; Marketing extension; Agricultural marketing information network; Construction of rural godowns; and Development of agricultural marketing infrastructure. 11.10 Grading and Standardisation: The Agricultural Produce (Grading and Marking) Act, 1937 empowers the central government to fix quality standards, known as ‘AGMARK’ standards, and, to prescribe terms and conditions for using the seal of AGMARK. So far, grade standards have been notified for 181 agricultural and allied commodities. The purity standards under the provision of the PFA Act and the Bureau of Indian Standards (BIS) Act, 1986, are invariably taken into consideration while framing the grade standards. International standards framed by Codex/International Standards Organization (ISO) are also considered so that Indian produce can compete in international markets. 11.11 During the year 2006-07, the following rules have been prepared and are in the process of being notified: (i) the Fruits and Vegetables Grading and Marking (Amendment) Rules, 2006, containing grade standards for capsicum, okra, strawberry, cherries, chillies, melons, watermelons, sapota, custard apple, cauliflower, beans, gherkins, carrots and pears; (ii) the Tapioca, Sago Grading and Marking Rules, 2006; and (iii) the Sattu Grading and Marking Rules, 2006. The grading standards of honey, cut flowers, cereals, oilseeds, tamarinds, mahua flowe rs etc., are also under preparation. Four commodities identified by the Tribal Cooperative Marketing Development Federation (TRIFED), namely, jatropha seeds, myrobalans, karanja seeds and puwad seeds have been taken up for analysis as a part of a collaboration effort between TRIFED and DMI. 11.12 As a result of special efforts initiated to promote grading under AGMARK, commodities valued at Rs 153.31 crore were graded for export purposes during the year 2005-06. During 2006-07 (up to 30 November 2006), commodities valued at Rs 65.00 crore were graded. By the end of March 2006, 192 certificate of authorization holders were operating for grading of agricultural and allied produce for exports purposes under AGMARK. During 2005-06, commodities worth Rs 4998.85 crore were graded for internal trade. During 2006-07 (up to 31 November 2006), commodities valued at Rs 2800.00 crore (estimated) were graded for internal trade. There were also 5958 authorized packers that were operating for grading agricultural commodities for internal trade. During 2005-06, a total revenue of Rs 10.01 crore was realised on account of grading charges etc. During 2006-07 (up to 31 October 2006), an amount of Rs 6.00 crore (provisional) has been realised. 11.13 Marketing Extension: AGMARK quality control programmes as well as improvements in marketing practices and procedures are given wide publicity through mass media. The information is disseminated through documentaries, cinema slides, printed literature, exhibitions, conferences, seminars and workshops. Agricultural Marketing, a quarterly bi-lingual journal, is also published regularly. 11.14 The Directorate participated in the India International Trade Fair, 2006, and will also participate in AHARA-2007. As a part of its normal activity, the Directorate through its regional/sub-offices participated in 11 exhibitions arranged by other organisations at different places during 2005-06. On the eve of World Consumers’ Day, the Directorate organised symposia and mini exhibitions on AGMARK at 14 places. One exclusive AGMARK exhibition is being organised at Ernakulam in Kerala during January 2007. Another is being organised in Haryana. 11.15 Marketing Research and Information Network (AGMARKNET): This is a central sector scheme that was launched by the Department of Agriculture and Cooperation in March 2000. The scheme aims at progressively linking important agricultural produce markets spread all over India and the State Agriculture Marketing Boards/ Directorates and the DMI for effective exchange of market information. The market information network, AGMARKNET (agmarknet.nic.in), is being implemented jointly by DMI and NIC, using NICNET facilities available throughout the country. The objective of the scheme is to facilitate collection and dissemination of information for better price realisation. The scheme provides funds to state- and national-level institutions managing the markets and executing market-led extension activities and thus, has no separate gender-specific provisions under the scheme. The portal covers market, price, infrastructure and promotion-related information for efficient marketing. 11.16 During the Tenth Plan, an outlay of Rs 35 crore has been approved for the implementation of the scheme. This includes networking of markets, development of regional portals, market-led extension activities and development of market atlas on Global Information Systems (GIS) platform, etc. During 2006-07 (31 December 2006), as against a budgetary provision of Rs 3.55 crore, an amount of Rs 1.44 crore has been released to NIC for computer connectivity for 121 nodes, and 18 crore to Madhya Pradesh and Karnataka for market-led extension activities. 11.17 The markets are reporting daily prices and arrivals data using a comprehensive national-level database at Agmarknet Portal (www.agmarknet.nic.in). Information on wholesale prices and arrivals in respect of 300-plus commodities and 2000 varieties are being disseminated through the portal on a daily basis. More than 1900 markets have been linked to the Central Agmarknet Portal and more than 1500 markets reported data during the month of November 2006. Weekly prices and arrivals trends are also being disseminated using the portal. Monthly prices and arrivals bulletins are being generated using the national database. In addition to price, other market-related information is provided through the portal. These relate to accepted standards of grades, labeling, sanitary and phyto-sanitary requirement, physical infrastructure of storage and warehousing, marketing laws, fees payable, etc. Similarly, commodity profiles are being loaded on the portal. Commodities already covered include paddy/rice, wheat, Bengal gram, black gram, red gram, mustard/ rapeseed, groundnut, soya bean and sunflower. 11.18 Further, the portal provides information about schemes of DMI, weather information, e-directory of markets, CODEX standards, etc. The portal is also constantly being enriched. Information on prices and arrivals is being disseminated in nine languages. The database developed under Agmarknet is also serving various commodity directorates of the Department of Agriculture and Cooperation by providing customised hyperlinks to data pertaining to specific commodities. An arrangement has been worked out with Indian Farmers Fertiliser Cooperative Limited (IFFCO) for regular transmission of prices and arrivals data from Agmarknet to the touch screen multimedia kiosks being installed by them at the rural cooperative societies. 11.19 Construction of Rural Godowns: The Department of Agriculture and Cooperation introduced a central sector scheme, the ‘Grameen Bhandaran Yojana’, in March 2002 to promote the construction of rural godowns. The main objectives of the scheme include the creation of a scientific storage capacity with allied facilities in rural areas to meet the requirements of farmers for storing farm produce and to prevent distress sale of produce. Initially, the scheme was approved for two years i.e., up to 2003. The scheme was later approved for implementation up to 31 March 2007 with some modifications. Under the revised scheme, a subsidy at the rate of 25 per cent was given to all categories of farmers, agriculture graduates, cooperatives and the Central Warehousing Corporation/State Warehousing Corporations (CWC/ SWCs). All other categories of individuals companies and corporations are entitled to a subsidy at the rate of 15 per cent of the project cost. In North-Eastern states/ hilly areas and SC/ST entrepreneurs and their cooperatives, subsidy is provided at the rate of 33.33 per cent. 11.20 A total of 90-lakh tonnes capacity of rural godowns was targeted during the Tenth Plan period. However, the target has now been revised upwards to 140 lakh tonnes as the target of 90 lakh tonnes was achieved during 2004-05 itself. Till 31 December 2006, 13030 storage projects having a capacity of 180.88 lakh tonnes have been sanctioned under the scheme. . 11.21 Development/Strengthening of Agricultural Marketing Infrastructure, Grading and Standardisation: The scheme for the development/strengthening of agricultural marketing infrastructure, grading and standardisation was launched on 20 October 2004. Under this scheme, a credit-linked investment subsidy is being provided on the capital cost of general or commodity-specific marketing infrastructure for agricultural commodities and for strengthening and modernisation of existing agricultural wholesale markets, and rural or periodic markets in tribal areas. The scheme covers all agricultural and allied sectors including dairy, po ultry, fishery, livestock and minor forest produce. The scheme is reform linked and is being implemented in those states/UTs that permit the setting up of agricultural markets in the private and cooperative sector and allow direct marketing and contract farming. 11.22 A sum of Rs 67.00 crore has been allocated for implementation of the scheme during 2006-07, of which an amount of Rs 25.00 crore has been provided to NABARD during the current year up to 30 November 2006. During this year, Bihar, Chhatisgarh, Arunachal Pradesh, Orissa, Maharashtra and the UTs of Chandigarh and Lakshadweep were notified for implementation of the scheme. These are in addition to the states of Madhya Pradesh, Kerala, Manipur, Tamil Nadu, Sikkim, Nagaland, Himachal Pradesh, Punjab, Andhra Pradesh, Rajasthan, and the UTs of Andaman and Nicobar Islands, Daman and Diu and Dadra and Nagar Haveli which were notified in the previous year. There were 22 training and awareness programmes that were conducted. The operational guidelines of the scheme have been modified to permit the state agencies to take up projects from their own funds without availing credit from the financial institutions. The condition of altitude of location of the project has been relaxed and all projects in the states of Uttarakhand, Himachal Pradesh and Jammu and Kashmir are now eligible for a higher subsidy of 33.33 per cent. An amount of Rs 9.74 crore has been released by the NABARD as subsidy for 703 projects in the states of Punjab, Tamil Nadu, Madhya Pradesh, Andhra Pradesh, Kerala, Rajasthan and Himachal Pradesh during 2006-07 (up to 30 November 2006). Since inception and till 30 November 2006, 881 projects have been sanctioned and a subsidy of Rs 13.82 crore released to the beneficiaries. 11.23 NIAM: Set up in August 1988, NIAM has been imparting training to senior and middle-level executives of agricultural and horticultural departments, agro industries, corporations, state marketing boards, agricultural produce market committees and apexlevel cooperatives, commodity boards, export houses recognized by the Agricultural and Processed Food Products Export Development Agency (APEDA), CBs and NGOs. Besides these clients, the NIAM also imparts training to farmers on marketing management. 11.24 NIAM is managed by a governing body under the chairmanship of the union minister of agriculture and an executive committee under the chairmanship of the secretary, Department of Agriculture and Cooperation. 11.25 Training Activities: The Institute organised 18 training programmes, workshops, awareness programmes and management development programmes during 2006-07, up to 31 October 2006. 11.26 Management Development Programmes (MDPs): This initiative was started in the year 2003-04. Four MDPs have been successfully organised during 2006-07 for leading companies like Bayer Crop Science, MICO BOSCH etc., for the benefit of executives of these companies working in various capacities. The participants rated all these MDPs as excellent programmes and many other companies have shown keen interest in organising such events by NIAM. 11.27 Project Formulation: In order to generate resources and ensure optimum utilisation of the expertise of the NIAM faculty, the Institute has taken up several consultancy projects in the year 2006-07. NIAM has completed infrastructural development project of fruits and vegetables cold store, grading line, ripening chamber etc., for the Haryana State Agricultural Marketing Board (HSAMB) at Shahabad, Sirsa, Rohtak, Karnal and Jhajjar. The Institute has also undertaken project formulation for the following, which are in progress: (i) (ii) (iii) (iv) Setting up a Special Export Zone (SEZ) for mushrooms at Sonipat for the HSAMB; Modernisation of agricultural markets in Rajasthan, Tamil Nadu, Orissa; Modern terminal markets for Rajasthan, Tamil Nadu and Orissa; and Controlled atmospheric storage for apples at Kolkata for the State Government of Jammu and Kashmir. 11.28 Education: The Institute introduced a postgraduate programme in agri-business management as a sub-centre of MANAGE, Hyderabad with effect from July 2001, and 50 students (26 students in the first year and 24 in the second year) are presently enrolled. The programme is designed to assist agricultural graduates to acquire the critical knowhow to compete in the domestic and global business arena to make them efficient agri– business managers. 11.29 The SFAC was registered by the Department of Agriculture and Cooperation as a Society under the Societies Registration Act, 1860, on 18 January 1994. It is managed by a board of management consisting of 20 members and chaired by the union minister of agriculture as its ex-officio president, and the secretary to the Government of India in the Department of Agriculture and Cooperation as its ex-officio vice president. The managing director is the chief executive of the SFAC. It has established 18 state-level SFACs by contributing a corpus fund. The mission of the Society is to support innovative ideas for generating income and employment in rural areas by promoting private investments in agri-business projects. 11.30 The central sector scheme for agri-business development is being implemented by SFAC in close association with CBs for (a) providing venture capital assistance to agribusiness projects; and (b) assisting farmer/producer groups in preparation of quality Detailed Project Reports (DPRs). The scheme envisages providing venture capital assistance to 85 agri-business projects, and assist farmers/producer groups in preparation of 100 DPRs during the Tenth Plan period. An amount of Rs 38.00 crore has been allocated for the implementation of this scheme during 2006-07. For its effective implementation, the SFAC has already signed an MOU with 15 CBs including the Oriental Bank of Commerce, United Commercial Bank, Bank of Baroda, Punjab National Bank, Central Bank of India, Allahabad Bank, Canara Bank, Vijaya Bank, The Jammu & Kashmir Bank Ltd, Bank of Maharashtra, United Bank of India, Syndicate Bank, State Bank of India, State Bank of Bikaner & Jaipur and Indian Bank. 11.31 Under the scheme, the SFAC during 2006-07 (up to 31 January 2007) has sanctioned venture capital assistance to 27 agri-business projects with varied agribusiness activities involving Rs 6.88 crore. Since the inception of the scheme, 71 agribusiness projects have been sanctioned involving venture capital assistance of Rs 18.21 crore. These projects are expected to mobilise private investments of Rs 194 crore, which will provide an assured market to 36000 farmers for their produce, and create direct employment for 6200 persons. 11.32 Programmes being implemented in North-Eastern States: The details of the programmes being implemented in the North-Eastern region are indicated in Annexure – 11.1

Dbq of “The Roaring 20’s”

Honors American Studies 2 Blk. 1 3-19-2012 Document Based Question. In America, the 1920’s were a time of constant change, and also great conflict and there seemed to be two sides. The side encouraging change and the side repelling even the sheer idea of change. But whether you liked it or not, change was happening all over. Hundreds of new products were being churned out of assembly lines by the minute, and it seemed that everything was feasible with new technology. The economy was booming, and with the help of credit and mass production, even the poorest of citizens could afford goods.Change was every evident in the 1920’s and no matter if it was good or bad, it was necessary for the growth of the United States. Documents A and G both show a side to society that was quite unheard of before the Roaring Twenties: women acting â€Å"unladylike†. Document A is a cigarette advertisement from the 1920’s, showing a woman in a skimpy flapper dress claiming the a ttention of a young man. The slogan on the ad reads â€Å"what is more irresistible than Murad? † Document G spectacles a scandalously clad woman, a flapper. The woman’s dress is sleeveless, and is short enough to show her knees.Both illustrations show how women were beginning to escape the shadow of their husbands, and to defy the standards that society had trapped them in for generations. Women were fed up with being the quiet, subdued housewife and were ready to make their mark on the world, no matter what it took to do so. Another idea that rocked American society was the notion of planned parenthood and birth control. In Document D Margaret Sanger tells of the horrors of premature parenthood and gives countless reasons to avoid becoming a parent too soon.She blames children coming too soon for the â€Å"millions of marriages [that have been] blighted†. She resents the idea of marriage being an introductory to motherhood and states that Americans need to und erstand that the idea of womanhood as it relates to marriage has changed and that planned parenthood and birth control can help preserve this new idea. Sanger declares that motherhood is a wonderful experience that helps to shape and unfold â€Å"the realization of her higher nature† a woman has when she is ready to bear children.This being said, she also states that without the proper time for a couple to bond, an early or unplanned pregnancy can cause unwanted separation between husband and wife. Sure this all sounds fine and dandy to the average American, but the Catholic Church was not pleased. The Catholic Church did not believe in birth control fought heavily against it. But dispite their efforts, Margaret Sanger planted a seed in the minds of the young couples of America, and completely changed the perception of motherhood and marriage. Advertisements were the next thing to go through major changes.Very seldom, if ever did companies use risky tactics to attract custome rs until the 1920’s rolled around. Businesses were using fear, generalization, and blanket statements to get customers to buy their products. Document E shows this in the advertisement for Everyday Flashlight and Battery. It is titled â€Å"The Song that STOPPED! † and is about a young girl who goes down into her cellar for her mother, but trips in the dark and breaks her leg. The advertisement circumstances that â€Å"if a flashlight had been hanging at the head of the cellar stairs, this little tragedy would have been averted†.Everyday Flashlight uses this story to instill fear and anxiety into their customers, and say that they need their product not only as a convenience, but to protect their family. They play upon the desire Americans have to make their lives easier and tell the public that they need their flashlight to do so. These tactics were brand new in advertisement, and only got worse as years went on†¦now we even have half hour long advertiseme nts telling us how much we need a product†¦ America underwent many different vicissitudes during the â€Å"Roaring Twenties† and each one helped to develop what the country is today.Changes in advertisements paved the way for the infomercials of the 21st Century, and helped to sell products and keep the economy moving. Margaret Sanger gave America a whole new perspective on motherhood, marriage, and birth control that Americans still follow today. And the flappers†¦well, they sure did provide entertainment, as well as a way for women to express themselves and have a little fun after years of oppression. Although a few changes eventually helped drive America into a depression, most were quite beneficial to the country and are still affecting Americans today.

Definition and Examples of Testimony in Rhetoric

Definition and Examples of Testimony in Rhetoric Testimony is a  rhetorical term for a persons account of an event or state of affairs. Etymology: from the Latin, witness Testimony is  of various kinds, said  Richard Whately in Elements of Rhetoric (1828), and may possess various degrees of force, not only in reference to its own intrinsic character, but in reference also to the kind of conclusion that it is brought to support. In his discussion of testimony, Whately examined the distinctions between matters of fact and matters of opinion, noting that there is often much room for the exercise of judgment, and for difference of opinion, in reference to things which are, themselves, matters of fact. Examples and Observations Four out of five dentists surveyed recommend Trident sugarless gum for their patients who chew gum! -(advertising claim made by Trident chewing gum)No wonder so many doctors now smoke and recommend King-Size Viceroys. -(advertising claim made in the 1950s by Viceroy cigarettes)One of the Soviet Georgias senior citizens thought Dannon was an excellent yogurt. She ought to know. Shes been eating yogurt for 137 years. -(advertising campaign for Dannon Yogurt)Extrinsic Proof as Testimony-  I define testimony as everything that is brought in and secured from some external circumstance for the purpose of gaining a conviction. The best witness, therefore, is one who has, or is perceived by the jury to have, authority. -(Cicero, Topica, 44 B.C.)- Cicero stated that all extrinsic proofs rely chiefly upon the authority granted by the community to those who make them (Topics IV 24). In other words, Cicero defined all extrinsic proof as testimony. In keeping with Ciceros remark, we might argue that facts are a kind of testimony since their accuracy depends upon the care taken by the person who establishes them as facts and upon his reputation in relevant communities, as well. -(Sharon Crowley and Debra Hawhee, Ancient Rhetorics for Contemporary Students, 3rd ed. Pearson, 2004) George Campbell on Evaluating Testimony (The Philosophy of Rhetoric, 1776)Although [George] Campbell does not provide a detailed discussion of the guidelines to be used in evaluating the reliability of a rhetors testimony, he does list the following criteria that may be used in corroborating or invalidating the claims of a witness: 1. The reputation of the author and the manner of his or her address.2. The nature of the fact attested.3. The occasion and disposition of the hearers to whom it was given.4. The design or motives of the witness.5. The use of concurrent testimony. When these criteria are met, and are consistent with experience, a high level of persuasion may be achieved. -(James L. Golden et al., The Rhetoric of Western Thought: From the Mediterranean World to the Global Setting, 8th ed. Kendall Hunt, 2003)Testimony of Condoleezza RiceOn August 6, 2001, over a month before 9/11, during the summer of threat, President Bush received a Presidential Daily Briefing (PDB) at his Crawford, Texas ranch indicating that bin Laden might be planning to hijack commercial airliners. The memo was entitled Bin Laden Determined to Strike inside US, and the entire memo focused on the possibility of terrorist attacks inside the US. In testimony before the 9/11 Commission, Condoleezza Rice, National Security Advisor to President Bush, stated to the commission that she and Bush considered the August 6th PDB as just an historical document and stated that it was not considered a warning. -(D. Lindley Young, The Modern Tribune, April 8, 2004) Richard Whately on Matters of Fact and OpinionObserving that argument from testimony is related mostly to jurisprudence, [Richard] Whately [1787-1863] observes two kinds of Testimony that can be used to support the truth of a premise: testimony regarding matters of fact, in which a witness testifies to matters verified by the senses, and testimony regarding matters of opinion, in which a witness offers a judgment based on common sense or deduction. As a form of argument from signs, testimony convinces by presenting evidence of an effect from which a cause or condition can be inferred. -(Nan Johnson, Nineteenth-Century Rhetoric in North America. Southern Illinois University Press, 1991)The Testimony of WitnessesContemporary rhetoric includes a kind of testimony that was absent from ancient considerations: statements by persons who were physically present at an event. The authority of proximate witnesses derives not from their wisdom or their professional expertise but from the modern presumption that evidence provided by the senses is reliable and credible. . . .The worth of testimony offered by proximate witnesses must pass several tests. First, a witness must be in a position to observe the events in question. Second, conditions must be such that a witness can adequately perceive an event. Third, the witnesss state of mind at the time must be conducive to her accurate observation and reporting. If this is not the case, her testimony must be modified accordingly. Fourth, in keeping with modern faith in empirical evidence, testimony offered by a proximate witness is more valuable than evidence offered by someone who was not present. -(Sharon Crowley and Debra Hawhee, Ancient Rhetorics for Contemporary Students, 3rd ed. Pearson, 2004) Pronunciation: TES-ti-MON-ee

The Voyage of the Dawn Treader essays

The Voyage of the Dawn Treader essays The Voyage of the 'Dawn Treader' was written by C.S. Lewis, it was pulished by HarperTrophy, in the U.S. in 1955 and reprinted in 1983. The book has 216 pages and is a novel of fiction and adventure. The story begins with Lucy and Edmund staying at their aunt and uncle's house. Their cousin Eustance, who they did not get along with at all, was always ordering them around and never leaving them alone. One afternoon when Edmund and Lucy finally did catch a moment alone they began to talk of Narnia, their own secret world which they had visited twice before. In Lucy's room they looked at the picture on the wall above Lucy's bed, it was of a s a Narnian ship, the 'Dawn Treader' and they longed to be on it. Just then Eusance walked into the room and began to tease them about Narnia, and suddenly, they began to shrink. Lucy and Edmond knew what was happening but Eustance didn't . A few moments after, they were drowning in the water beside the 'Dawn Treader'. On board the ship, they found the prince of Narnia- Caspian. He gave them warm clothes and introduced them to his crew. Then he explained to them why they ( Prince Caspian and his crew) were there: "A longtime ago as a child my usurping uncle Miraz got rid of seven friends of my father's (who might have taken my part)by sending them off to explore the unknown Eastern Seas beyond the Lone Islands......on my coronation day , with Aslan's approval, I swore an oath that, if once I had established peace in Narnia, I would sail east myself for a year and a day to find my father's friends or to learn of their deaths, and avenge them if I could." The remainder of the book tells of they different obstacles that the group meet on their travels, on the Dawn Treader, and each obstacle is an adventure. I enjoyed reading about their many encounters for example- when they reach the Island of vo ...

The top 12 hottest customer service jobs

The top 12 hottest customer service jobs Now more than ever, customer service jobs are in the spotlight. How many times have you seen a bad interaction between a company and a customer go viral for all the hilariously wrong reasons? Corporate branding is very public now, with social media and scrutiny- and that underscores how important it is for companies to provide good, reputation-enhancing customer service. One of the great things about choosing a career path in customer service is that it’s an industry that is continually growing and changing. Technology and day-to-day duties might change, but as long as there are consumer goods and services, people will always be needed to guide and help those customers. If you’re interested in working in customer service, but aren’t quite sure which branch works best for your skills and experience, we’ve got some of the hottest customer service jobs around now, and what each job entails.Call Center RepresentativesCall center representatives are the first l ine of defense for a classic customer service outlet: a phone number that customers can call for questions or issues. These representatives may work in a physical call center somewhere (think of a bullpen-style room with lots of phone booths) or remotely from the rep’s home. And despite the name, these call centers may also task their reps with handling email or online chat apps as well as phones. This is essentially a hub of contact, with representatives working directly with customers to provide help or guidance.ConciergeIt seems like everything is a customized, curated experience these days, meant to deliver goods and experiences according to a customer’s wants or needs. A concierge is the person who puts that personal touch on a customer experience. Concierges can work for any company that offers an individualized experience, but primarily in the hospitality and tourism industry. Concierges work with clients to book trips, suggest activities, help get tickets, make reservations, and arrange transportation. This can be a great role for someone who’s in the know about the best things to do in town and has a passion for helping make someone’s vacation or trip more enjoyable. Concierges may work directly with clients (like at a hotel), or may communicate and make arrangements online as a â€Å"virtual† concierge.Client Relations CoordinatorThese customer service professionals are kind of the closers when it comes to clients. They focus on the client experience and making sure that clients are satisfied with the level of service they’re receiving. These associates may work with a number of different teams inside and outside the company to ensure that the client is happy. It’s a more focused role- instead of fielding general queries, these coordinators build and maintain relationships with specific clients.Client Services ManagerRather than specific products or services, client services managers are tasked with ma naging relationships with clients and customers. You may see this kind of job under similar titles, like â€Å"customer success manager,† â€Å"account manager,† or â€Å"relationship manager,† but the duties are pretty much the same- the client services manager works with specific clients to ensure that all of their needs are being met. Client services managers provide next-level customer care.Customer Service RepresentativeCustomer service representatives, sometimes also known as customer care representatives, are responsible for helping customers in every industry (retail hospitality, healthcare, etc.). They may answer questions in person, on the phone, via email, or via chat. They take reports from users or customers, help troubleshoot if necessary, or provide product information. The job may include follow-up investigation or escalation of customer issues to other parts of the company, as well as reaching back out to customers for resolution. Customer servi ce reps may also be responsible for keeping detailed records, processing payments and refunds, generating sales leads, and helping to meet sales goals.Customer Service ManagerThis role is typically the next step up after you’ve worked as a customer service representative. Customer service managers are often responsible for managing teams of customer service representatives, handling queries or complaints that have been escalated, handling financial transactions like refunding customers, and ensuring that the company’s best practices for customer service are being met. This is a role that requires only stellar customer service skills, but also strong organization and leadership.Member Services SpecialistIf it seems like every store or company seems to have a â€Å"perks† program or some kind of VIP club for elite customers, that’s because these programs are a lucrative way to build and create a loyal customer base. Member services specialists are customer service professionals who focus on working with customers who are members of these programs, ensuring that they understand and receive benefits, and meet program requirements. These specialists may also be responsible for recruiting new members, with yearly signup goals.Patient Care CoordinatorPatient care coordinators are found in the healthcare or health technology industries, working for hospitals, clinics, medical and rehabilitation centers, insurance companies, and government agencies. They arrange appointments and services for patients, get approval for procedures or tests, and act as a liaison between the patients and the medical administrators. In addition to customer service skills, this role may also require basic medical training and knowledge.ReceptionistA receptionist is often the first face you see (or the first voice you hear) when interacting with a company. And a good one can make all the difference- someone who answers the phone with a polite, friendly demeanor set s a much better tone than someone who is clearly grouchy or dismissive. Also known as â€Å"front desk associates,† receptionists need to have great communication skills and good interpersonal skills. Receptionists typically receive guests, answer and direct phone calls, give information, manage schedules, and keep logs or records.Social Media Customer Service AssociateSocial media has become a major force in customer service. And while many of these jobs are more of an administrative marketing function, the person behind the Tweets serves an important customer service role as well. Social media is used to present a brand, as well as information for customers. Being the point person behind the social media accounts can also mean fielding real-time customer issues and feedback, as well as helping to resolve things before a minor customer issue develops into a major customer problem.Technical Support RepresentativeModern tech is great. It’s also imperfect. And when thing s go wrong with your phone/tablet/candy-themed game app, you will surely be reaching out to the company that made it to help fix things. These customer service representatives are specially trained to handle technical queries, or to direct them to other IT groups to fully troubleshoot. These professionals typically have solid technical skills in general, as well as specific experience or training on a particular product, software, system, etc. This is also a job that can be done remotely, depending on the company.Technical Support EngineerTechnical support engineers have both customer service skills and a four-year degree in an area like computer engineering, computer science, information technology, or similar. These professionals provide high-level support for particular products, programs, apps, or technical services to help ensure that your product/service is working as it should. These engineers may also work within a company’s IT department to fill the customer service role for internal teams or groups as well.If you’re thinking about a career in customer service, there are some baseline skills you should develop as you figure out which customer service job opportunities you want to pursue. Organization and being detail-oriented are great assets, as is a positive and patient â€Å"bedside manner.† While customer service may seem like a solo job (or a duo with you and your phone), teamwork is essential to achieving company service goals. And tech savviness will always come in handy as factors like e-commerce, online customer service, and data collection become priorities for companies.And if you’re starting to think about crafting your customer service resume, we’ve got you covered there too.The bottom line is this: if you have a passion for helping people get the best possible experience from something they’ve bought, then this can be a great choice. It’s also a career path that gives you flexible work opt ions, whether you’re looking for a standard desk job, a remote work opportunity, or a graveyard shift.

Greek Mythology Essay Example | Topics and Well Written Essays - 1500 words - 1

Greek Mythology - Essay Example Not long after Agamemnon arrives, he is killed along with the captured Trojan princess named Cassandra, by Clytemnestra and Aegisthus. Subsequently, there begins an effort to avenge the death of the king, Agamemnon, as the Chorus hope for Agamemnon’s son, Oretes, to get back from his exile. Two conflicting ideas of revenge and justice are visible from the stories; Aegisthus and Clytemnestra avenge the death of their siblings and daughter respectively while the Chorus along with Oretes scheme to bring down the order established by Aegisthus and Clytemnestra thereby avenging the death of Agamemnon. Therefore, to conclude who is the real tyrant or victim is a hard judgment in the trilogy as the history of revengeful actions reveal how the feuds originated generations ago and still persist. Agamemnon had just returned from a victorious capture of Troy in the decades-long Trojan War. Earlier he had sacrificed his and Clytemnestra’s daughter, Iphigenia, as a token to ask the goddess, Artemis to bring good winds for the Greeks. This sacrifice saddened Clytemnestra who plotted to kill Agamemnon with Aegisthus who also wanted revenge from Agamemnon. However, on the war end, Troy had been successfully captured and the news was brought home and Agamemnon returned to Argos with Cassandra, daughter of Prius, as a war prisoner. Clytemnestra asks Agamemnon to enter the palace walking over a purple fabric however the King was apprehensive of angering the Gods by this act of extravagance. However, Agamemnon is finally made to walk over the purple fabric as it leads into the palace. Cassandra however refuses to enter the palace while stays quiet and unresponsive of Clytemnestra. Agamemnon has thus entered the palace while Cassandra remains outside with the Chorus. Cassandra, who has prophetic powers of seeing into the past and future, prophesizes that she will be killed if she enters inside the

Dropout in community colleges Essay Example | Topics and Well Written Essays - 1000 words

Dropout in community colleges - Essay Example These are the exact students that get underserved in the colleges beating the logic behind the purpose that these colleges were designed to accommodate as they also serve the interest of the local community. As these students come in and out of the higher education, it may be because of the conditions that surround their learning environment in the colleges. This paper seeks to validate that the vice of the college dropout exist and propose appropriate action to help cub the problem Managing school dropouts and completion become a very important entity that is very key to meeting the visions and missions of educating our children. It is of importance to spend most of the time to address the changing landscape of the higher education which may be as a result of the increased public demand and low public (Felgueroso, Florentino, Gutià ©rrez-domà ¨nech, and Sergi Jimà ©nez-martà ­n, 2014). College dropout in most cases has been associated and seen as evidence of failure resulting from the untapped human capital. But the fact remains that failure is one of the strengths and the drive of higher education system in the community colleges. A good school by definition should bring almost all the students to graduation as this will bring greater economic return and ensure that the mantle of the worlds most educated population is retained( Luke, Mphale, 2014). To achieve this the colleges should avoid high stake tests that consigns students to either to educated clas s or the working class, this kind of system is narrowly focused on the learning on testing that only promote students to memorize than to learn. When you get only one shot at the college level, you get motivated and work hard to get it right for example in the united states there are a lot of shots where there is nation to nation comparison of the lazy students to hardworking students to help

Discussion 3 Essay Example | Topics and Well Written Essays - 250 words - 6

Discussion 3 - Essay Example The surgical package is therefore designed to help physicians make safe and appropriate choices for their patients as part of the general surgical procedure. Evidently, the surgical package is used when a patient needs or wants to have a particular surgical operation, and applies to all types of surgical procedure. Each stage of the package will be delivered by a physician at the appropriate time; anesthesia would therefore be delivered immediately pre-surgery, whereas taking a history or performing a physical may be done further in advance. The surgical package is used to ensure that the surgical procedure runs as smoothly as possible and that the patient feels safe in the hands of a physician, particularly as anesthesia and surgery can be a daunting experience. It is also aimed at ensuring that there are less complications involved in a surgical procedure; anesthesia is used to prevent pain, whilst post-operative examinations are performed to help prevent infection and to identify complications. The surgical package is therefore necessary to make good decisions with respect to surgical

Government Article Example | Topics and Well Written Essays - 250 words

Government - Article Example The main point the author made in her article is that education is a right of all people, whether illegal immigrants or not, and asking for immigration papers or making inquiries into their immigration status is a form of discrimination, and constitutes an infringement of his or her civil rights as an individual. School district authorities who require proof of citizenship on enrollment time are guilty of a law passed during the time of President Ronald Reagan, which only requires proof of residency such as a water, phone or electric bill (Armario 1). This knowledge is somehow related to my class because we are being taught how to respect the rights of all people and how not to discriminate against a certain class of people. In other words, America should embrace multi-culturalism from its varied ethnicities, indicated by its motto, â€Å"E Pluribus Unum† or â€Å"one from many† which is indicative of Americas status as the melting pot of the world, ready to welcome anybody to its shores and live freely. The financial crisis resulting from a bursting of the housing bubble and the subprime mortgage collapse has put severe strains on the finances of most states and in particular, those of certain school districts. This caused the recent attempts to exclude the illegals from school. Armario, Christine. â€Å"Public Schools Reminded not to Turn Away Illegal Immigrants.† Associated Press, 6 May 2011. Web. 19 Jun. 2012.

Individual Assignment Essay Example | Topics and Well Written Essays - 3000 words - 1

Individual Assignment - Essay Example The geographical concentration of production units which was once part of the developed world such as US, UK and other parts of the Europe is now clearly finding its way towards cheaper and sustainable production locations across the globe. What is critical to note and understand however, is the fact that automobile industry has remained also one of the symbols of national pride for the developed economies. US and other economies have virtually developed with the development of their automobile industry and it was also because of this reason that after the financial crisis of 2008, US government injected large amount of money into the automobile industry in order to help it survive the recession. Though the traditional concept of nation-state is linked with the geographical area from where political legitimacy as a sovereign state can be driven however, the overall concept has changed over the period of time. (Ersoy, 2010).   Since the advent of globalization, it has been advocated that world has become border less and the role of State has either been vanished or is minimized to the best. This however, has not been the case as State and the concept of nation-state has survived over the period of time. (Dicken, 2007) In traditional sense, a State is usually a political and geographical entity whereas the nation is more of a cultural concept. The nation-state therefore is a concept which combines both the concepts and suggests that nation-state can be formulated at different times and different places in the world. A nation-state therefore has an official language, its own legal system, issues a currency, and makes use of bureaucracy to order the overall society. A nation-state also extracts the legitimacies and loyalties for abstract entity called State. (McNeely, 1995) The advent of globalization has resulted into a gradual decline in the power of State to work

Government Article Example | Topics and Well Written Essays - 250 words

Government - Article Example The main point the author made in her article is that education is a right of all people, whether illegal immigrants or not, and asking for immigration papers or making inquiries into their immigration status is a form of discrimination, and constitutes an infringement of his or her civil rights as an individual. School district authorities who require proof of citizenship on enrollment time are guilty of a law passed during the time of President Ronald Reagan, which only requires proof of residency such as a water, phone or electric bill (Armario 1). This knowledge is somehow related to my class because we are being taught how to respect the rights of all people and how not to discriminate against a certain class of people. In other words, America should embrace multi-culturalism from its varied ethnicities, indicated by its motto, â€Å"E Pluribus Unum† or â€Å"one from many† which is indicative of Americas status as the melting pot of the world, ready to welcome anybody to its shores and live freely. The financial crisis resulting from a bursting of the housing bubble and the subprime mortgage collapse has put severe strains on the finances of most states and in particular, those of certain school districts. This caused the recent attempts to exclude the illegals from school. Armario, Christine. â€Å"Public Schools Reminded not to Turn Away Illegal Immigrants.† Associated Press, 6 May 2011. Web. 19 Jun. 2012.

Advantage Research Paper Example | Topics and Well Written Essays - 500 words

Advantage - Research Paper Example John Lewis is a chain of up market stores that exists throughout Great Britain. John Lewis is one of the best known brands in all of Britain, when it comes to the design; the company has what can be described as brand creative teams that consist of 55 people that help achieve differentiation. This paper will describe the differentiation advantages that John Lewis has in the United Kingdom market. The positive attitude that the company has with design started early in the 1960’s and has continued ever since. John Lewis has been able to take differentiation to another level in the United Kingdom by offering differentiation to its clients as an offer-demand axis. The company initially had a problem with differentiating its products from others in the market because it deals with goods that are standardized. However, despite the fact that the products that the company deals with has the same physical appearance as other companies, it has been able to repackage its products and therefore, the products often appear very different in the eyes of the consumers. The above image shows the way in which the company packages its products, this has been described as one of the best way of differentiation in the market and has set the company John Lewis way out of league for its competitors. With this differentiation technique the company has been able effectively lead from the top and therefore, attract a lot of high end customers. The differentiation has also been intangible. John Lewis is known to be a high end store and consequently this has been one of the company’s differentiations from other competitors in the industry. Therefore, in this aspect if can be seen that the differentiation does not come in terms of tangible perception but rather it is the market that the company wishes to get. One can be able to see the value in the brand which sales on itself and therefore, the object of the differentiation at this position can be to attract

Morality of Abortion Essay Example for Free

Morality of Abortion Essay Introduction In this paper, I will argue that abortion is morally acceptable in certain situations. In defending this argument I will include the reason behind my decision, and I will provide an alternate example using the same general principle. After explaining my principle I will give clarity to two arguments that may be presented by others. Finally, I will conclude by describing any changes that I have made to my general principle. II. Argument 1.) If a person is in a situation in which she can prevent an individual from living a life of pain and suffering, then it is morally acceptable for her to do so. 2. ) In cases in which a mother is in a situation in which she can prevent her unborn child from living a life of pain and suffering, by having an abortion 3. ) Therefore, in this cases it is morally acceptable for a mother to have an abortion. III. Explanation Rule one states â€Å"an argument is good for you if and only if all of the premises are reasonable for you to believe. † For this rule I will use a similar situation with the same general principle. If Allison is a situation in which her favorite dog severely breaks his leg and can not be repaired, then it is morally acceptable for her to euthanize the dog. In this example it is morally acceptable to euthanize the dog because the dog will not be able to walk again and will suffer because it will not be able to move. Therefore, if a person is in a situation in which she can prevent an individual from living a life of pain and suffering, then it is morally acceptable for her to do so. The second and third premise state that (1) In a case where a mother is in a situation in which she can prevent her unborn child from living a life of pain and suffering, by having an abortion (2) Therefore, it is morally acceptable for a mother to have an abortion. In explaining my argument I will give an example that supports the second and third premise. If a mother is in a situation in which she becomes aware that her unborn child has an extremely painful and incurable disease called Epidermolysis Bullosa, EB. This disease causes skin to blister on the slightest touch. many infants that are born with this disease are are con? ned to wearing bandages at all times and can not even with stand their own parents touching them. In this case then it is ok for that mother to have an abortion. This act is ok because if the child is born with a disease that is incurable and painful then that child will be in will suffer for their whole lifetime and in many cases live a very short life. Therefore if a mother is in a situation in which she is able to prevent her unborn child from living a life of pain and suffering then it is morally acceptable for her to have an abortion. Rule two states that the argument must have a pattern such that if the premises are true, then the conclusion must follow. 1. ) If P, then Q 2. ) P 3. ) Therefore, Q 1. ) If P (a person is in a situation in which she can prevent an individual from living a life of pain and suffering), then Q (it is morally acceptable for her to do so. ) 2. ) P (In a case where a mother is in a situation in which she can prevent her unborn child from living a life of pain and suffering, by having an abortion), 3.) Therefore, Q (in some cases it is morally acceptable for a mother to have an abortion. ) IV. Objection An objection that may arise from premise one is that if a person is in a situation in which they sacri? ce their own life to prevent pain and suffering of another individual, then it is not morally acceptable for them to do so. An example of this is if Peter is in a situation in which he can take the place of a person in solitary con? nement, which causes psychological pain and suffering, it is not morally acceptable for him to do so. It is not morally acceptable because although the individual is suffering they knowingly participated in the act that resulted in the pain and suffering. This example expresses a violation of rule two because the argument does not follow a pattern in which the conclusion follows. Another objection that may arise from premise one is if a mother is in a situation in which she can violate the right to life of another person, the fetus, and the fetus is not threatening the mothers life, then it is morally wrong for the mother to violate the fetus’ right to life. My response to this argument is that although the mother’s life is not in danger by having the fetus, after the fetus is born they will live a short and extremely difficult life. This example is a violation of rule two because the premises are not reasonable to believe. V. Conclusion When thinking about the situation previously stated in the paper, I thought about the many options that could be presented when confronted with information, such as the fetus has an incurable and highly painful disease. By weighing the pros and cons of each principle I was able to construct my principle that was stated above. While writing this paper I have changed my general principle by adding the word â€Å"suffering. † By adding this one word I believe that it changes the argument by including another aspect that can make a life unbearable. When ? rst thinking about the reasoning behind my paper I thought about all view points that I could take, but I was able to stay true to my original belief of pro-choice by creating an argument that supports one aspect of the abortion debate.

Materials Used For Making Gears

Materials Used For Making Gears Tribology has been there since the beginning of recorded history. Tribology is the word basically derived from Greek in which tribos means rubbing. From this we understand that Tribology is the scientific study of interacting surfaces and of related subjects and practices. [1] The 3 factors that are considered to be a major factor in tribology are friction, wear and lubrication. Friction is defined as the opposite force created when 2 surfaces are in contact. Friction can cause damage to the parts in contacts due to the heat generation and this can be studied using tribology. Wear is defined as the irregularities caused in a surface due to the external factors. Running a machine with weared parts can reduce the life of the machine. Lubrication is defined as the viscous liquid applied between two surfaces in contact for better performance and longer life. Fig. 1: Gears [8] Gears are means by which power is transferred from the source to the application. [2] In the present world it has been used in most of the mechanical machines so that power can be transferred in an easier and sufficient way. The gearing technology started at about 100 years before and it was carried out by the Europeans in the Dark Ages to bring out the development in the gears. [2] As years passed by more developed versions of gears were introduced which were lightweight, with high speed and gears that could withstand high loads. The gears are used as an important component in automobiles so that power is transmitted from the engine to the wheels to cause an increase in the speed of the vehicle. Hypoid gears are one of the common gears used in automobiles to do this operation. [2] Transmission which is defined as two or more gears working in tandem is used as an important principle in automobiles. Untitled.jpg In todays world many gears have been developed and these gears are being used for different purposes. These gears have been been divided into 2 such as: External Gears: In these types of gears the teeth can be found outside the cylinder or cone. Internal Gears: These types of gears have teeths in the inner surface of the cylinder or cone. With either internal or external gears a lot of gears have been developed for different purposes and these gears are explained below:Spur Gears Spur gears: This is one of the most common types of gear. These gears have teeth perpendicular to the face of the gear and the edge of the tooth is parallel to the axis of rotation. The disadvantage of these types of gears is that they are a little noisy at low speeds and this reduces to a minimum at higher speeds. [7] Fig. 2: Spur Gear [9] Rack and pinion gears: This type of gears consists of a rack more like a spur gear with infinite radius of curvature and a pinion gear which keeps on rotating over the rack. These types of gears are mainly used to convert circular motion into linear motion. Trains run on railway tracks based on this principle. Racks Gears Fig. 3: Rack and Pinion Gear [9] Helical gears: Helical gears are almost similar to the spur gears. The difference is that the teeths are in a helicoids shape and are not parallel to the axis of rotation. [7] It is less noisy than the spur gears and is widely used in industries. [7] Double helical gears are also used which has helical gears kept inversely on both sides. Helical Gears Fig. 4: Helical Gear [9] Worm gears: These are the type of gears that consists of a concave teeth profile and this teeth is usually engaged to helical gears. It is used where power is to be transferred at 90 degrees. Here sliding motion is caused rather than helical motion. [7] Heavy lubricants with good film thickness is used to prevent contact of the metals because since the teeth is small there is a chance in breakage of the teeth causing higher maintenance of the gears. Worm Gears Fig. 5: Worm Gears [9] Bevel gears: These types of gears have conical shaped teeths. It is mainly used to connect shafts to intersecting lines. The angle between 2 bevel gears can be between 0 to 180 degrees depending upon the purpose. Bevel gears with equal number of teeths and shafts at 90 degrees are called miter gears. Spiral bevel gears also known as hypoid gears are used in automobiles. These gears will always have shafts at 90 degrees. Bevel Gears Fig. 6: Bevel Gears [9] Epicyclic gears: Here 2 or more external gears move inside an internal gear as shown in Fig. 8. These types of gears are mainly used in mechanical differentials. http://t1.gstatic.com/images?q=tbn:plRNuhlKzzM8lM:http://www.monarchbearing.com/images/planetary-gears.gif Fig. 7: Epicyclic Gears [9] In all the types of gears above due to their contact with each other a frictional force is created between them and due to these frictional forces it can cause wear to the gears. Here the tribological factors come into play and reduce the life cycle of the gears. This can also cause the tooth of the gears to break. So lubricants have to be used to an extent to improve the life of the gears and materials have to be used according to the kind of environment in which the gears are to be used. Materials used for making Gears: Gears can be made from a wide variety of materials such as wood to high steel alloys depending on the requirements. Gears in different mechanical machines needs different materials to overcome the surrounding obstacles, for longer life of the equipment and the machine and also to reduce the cost. Due to these the design of gears will always depend on the accuracy level needed for the gears, load to be applied on the gears, speeds to which the gears will rotate, the noise limitations and the material to be used. So the cost of the gear will always depend on these factors. [2] So while selecting materials we should consider the tribological factors that would affect the gear while its operation like: Allowable bending and Hertz stress because as the bending stress is low there is a chance for the gear to get bend at higher temperatures. Wear resistance as the gears and gear tooths should not get weared at higher speed of rotation of the gears. Impact strength as the gears should not break when it is engaged with higher force with another gear. Water and corrosion resistance to resist against corrosion due to lubricant action. Manufacturing cost to make the gears profitable Size and weight so that the gears can be used in all machines Lubricant requirements to see that costly lubricants are not required to maintain the gears. Dimensionally stable and reliable. Stress free structure [3] Depending upon these factors, different materials are used and the details about properties of the materials and the conditions on which these materials are used are given below: Plastics: In the past, gears were made of wood or phenolic-resin impregnated cloth and as years passed by more light weight, low cost gears were required. With the invention of new polymers in plastics it gave more opportunities for the preparation of light weight, low cost gears. For this the most common plastics used today are acetate and nylon resins. This plastic gear reduces the cost of the gears when produced at large quantities and also is sometimes mixed with metals for longer and quieter operation of the gears. But since these acetate and nylon resins gears are limited to certain conditions such as strength, temperature resistance and accuracy it was required to make a different polymer for the preparation of the gears and a different polymer called Polyamide was developed. This polyamide molded gears could resist higher temperatures and could be used in certain situations in place of metal gears to overcome the tribological factors but due to its higher cost for production its still not used in all situations. [2] Non-ferrous alloys: Titanium is also another material that can be combined with other metals to form a gear. Also the die cast materials like zinc, aluminium, brass, bronze are also used for gears due to its high corrosion property, high strength, less machining. These non ferrous alloys can be used for making gears because it can overcome most of the tribological factors. But these metals cannot be produced at large quantities due to its high cost of production. [2] Cast iron: Cast iron is used for the preparation of gears because of its low cost, machinability and moderate mechanical properties. There are 3 types of cast irons differentiated basically depending on the structure of graphite in these irons. These are gray iron, malleable iron and ductile iron. Out of these the malleable and ductile irons have good shock resisting property and are mostly used in most of the gears by mixing it with other metals so that the gear made from this will be able to overcome most of the external factors affecting tribology. [2] Sintered Powder Metals: These metals are used where high production is required with low cost. The process is simple where powder is put into the suitable high pressure die. A wide variety of selections of powders are available in this section of powdered metals. This sintered powder is also widely used in automotive industries by hot forming process which was recently developed to improve the mechanical properties of gears and resist against the effects of tribology. [2] Hardened steels: This is one the most commonly used material in all industries for the manufacture of gears. These types of materials are used based on the factors like load, time period for which the material will work, lubricants to be used and the surrounding conditions that affect tribology such as temperature, pressure and humidity. When the gears are to be run at moderate temperature a low alloy material will be used for the production of gear and if the work load on the gear is to be high a high alloy material will be used after case carburizing or case nitriding to increase the fatigue strength. Of the 2 processes the case carburizing will have more distortion than the case nitriding process and would require an additional grinding process that would cause an increase in the cost of the gears. [2] Steel alloy is mostly used for the production gears more than normal steels. The materials used for gear preparation are an important factor for the preparation of gears as the working, the life of the gear, strength of the gear will all depend on the material. The material chosen must also be able to withstand the friction, wear and lubrication and have to be overcome to have long lasting and strong gears. If correct material is not chosen according to the criteria the machine can be of a complete failure and may not work properly. While selecting the materials the following factors have to be considered: Surface of the gears: The surface of gear has an important part in the life cycle of the gear as it must be able to withstand friction, wear and it must be able to properly engage with other gears and provide the required power to the required output shaft. For gears the surface texture which is defined as the combinations of imperfections on a surface [11] must be smooth and the gap between two teeths must be of proper size so the the 2 teeths are engaged correctly to each other. Eventhough gears now produced are with poor geometrical perfection or quality of surface texture companies is trying hard to produce gears with reduced surface texture by processes such as honing, lapping and super finishing methods. This is the opposite force caused when one body moves tangentially over another. The force can cause heat between the surface and can lead to the wear of the parts. The quality of the material used and the surface roughness decides the amount of friction that would occur on the surface of gears and this inturn decides the depth of wear that would occur on gears.The different types of wears that occurs on the surface of gears are given below: Adhesive wear: This type of wear occurs on the tooth surface and is very difficult to find. Here the surface of the tooth gets a quashed look due to the long running of the gears. A moderate adhesive wear can also be caused on the gear surface due to variable loading of on the gear at different times. [15] The moderate adhesive wear will appear bright and can be seen with the naked eye 9as shown in fig. 11). Untitled3.jpg Fig. 9: Moderate Adhesive Wear [15] Fig. 8: Adhesive wears [15] Abrasive wear: This type of wear occurs on gear surfaces when fine or severe dust particles are present in the lubricant used to reduce friction between the engaging gear surfaces. This type of wear is mainly seen in machines used at cement factories, road laying machines, mining machineries etc. The abrasives can cause the surface texture of the gear to change which in turn causes the application of more lubricant to the surface for the smooth running of the machine. [15] The abrasives in the lubricant can be of 2 types and cause wear to the gear in 2 methods which are classified as mild abrasion and severe abrasion. Mild Abrasion: This type of wear is caused when mild or fine particles are present in the lubricant and this causes wear on the surface of the gear. This cause only small marks on the surface of the gear and wear increases in the longer run of the gears. [15] Severe Abrasion: This type of wear is caused when large particles are present in the lubricant. It causes a larger wear in the gear and also can cause the breakdown in the machine. [15] Corrosive Abrasion: This type of abrasion is caused when the chemicals in Lubricating oil reacts with the surface. [15] Conformity: It is defined as the degree of agreement between the surfaces.[1] The degree of conformity must be maximum for gears to exactly engage and run for a longer period of time. Initial wear can increase the conformity between the gears. If the right amount of lubricant is added during the initial wear period the initial wear will stop by itself and increase the conformity between the gears. High conformity is found mostly between 2 flat surfaces. The lowest conformity is found between a flat surface and a ball.[1] Surface Texture: It is surface condition that depends on the material of manufacture, the way in which the material was processed, the lubricant used on the surface and the type of wear that occurs on the surface. Surface texture is an important factor for gears movement of the gears and the degree at which the gears touch each other depends on this property. Below the figure shows the terms that are used for defining the surface texture: Untitled 2.jpg Fig. 10: Terms used for Surface Texture [3] The irregularities in the surface of gears must be reduced to minimum while making a gear so that the thin film lubricant can run smoothly between gears and reduce the tribological factors between the gears. The surface finish should be smooth and must be free from sharp irregularities to increase the fatigue strength of the gear and this should be maintained throughout the gears to have a quieter operation. [3] The surface of the gear which is to be in contact with the other gear has to be of higher strength so the tooth dont get weared out easily. The precision of the gears structure should be considered for long lasting of the gears. The surface of the gears can be improved using methods like polishing, heat treatment methods, Lubrication for smoother operation of gears: Lubricants are a viscous fluid applied between 2 gears for reducing the heat generated between them and to lubricate the teeth to reduce the friction between the gears. The selections of lubricant have to be correct to in order to provide high efficiency, good reliability, low maintenance and long life for the gears. [4] Generally the gear operates in 3 modes of lubrication mainly boundary, mixed, full film and hydrodynamic lubrication. The boundary condition is attained when the gear is started or stopped. With increase in relative motion the mixed lubrication condition is obtained and with further increase in speed the gear is said to run at full film lubrication.[3] If there is a lubricant between the 2 contact surfaces and it is sufficient to protect the gears from contact then the lubrication is called as hydrodynamic lubrication. [1] The lubricant differs from the normal liquid by the property of viscosity. Viscosity is defined as the measure of the fluids resistance to flow. [ 13] Since gears would be under high pressure and sliding it would require a medium to high grade lubricant. As the viscosity of lubricant increases the lubricant is said to be more reliable for the gears. A gear lubricant is said to have the below factors for obtaining a good performance from the gear: thermal and oxidative stability thermal durability compatibility with seal materials protection against excessive gear and bearing wear high-temperature extreme pressure protection gear and bearing cleanliness emulsibility characteristics rust and corrosion protection, especially to yellow metal components antifoaming characteristics [5] The major tribological factors of the lubricant are: Viscosity: It is a property of the lubricant for providing the lubrication affect to the engaging gears. The viscosity of the lubricant can protect the gear from friction. Higher the viscosity greater the protection to the gears. Additives: It is a chemical substance added to oil to increase the property of oil and protect the gear against wear. Additives can protect the gear from wear and overheating. Better the additives greater will be the protection for the gear. Contamination: It is the addition of an external component in the lubricant that could reduce the property of the lubricant. This is a disadvantage for gears. If the contaminated substance is large it can cause a breakdown to the gears. Degradation: It is the wearing out of some parts of the gear due to chemical reactions. This is also a disadvantage to the gears. More the degradation more the chance for the tooth to break off. The below table explains the factors affecting selection of industrial gear lubricants: Factor Requirement Gearing Type Spur and bevel Helical and spiral bevel Hypoid Worm Low slide, low speed Moderate slide, moderate to high loading High slide, high loading Excessive sliding,moderate to high loading Loading High loaded industrial gear drives requires the use of extreme gear pressure gear lubricants. Surface finish Rougher surfaces requires high viscosity oils Smoother surfaces can use low viscosity oils Transmitted power As load is increased viscosity must be increased. Gear speed The higher the speed of the gear drive the lighter the viscosity needs to be Materials compatibility Some types of extreme pressure additives can attack yellow metals like brass and bronze Temperature The industrial gear lubricants viscosity must be selected based on the lowest and highest operating temperature. Table 1: Factors affecting selection of gear lubricant [6] Types of gear lubricants: There are lots of oil used as lubricant for gears to reduce wear,to protect against corrosion, to protect the gear against oxidation and to prevent the formation of foam between the 2 gears. [12] Inhibited oil: This is a lubricant used to prevent the corrosion and foaming between the gears. [12] Extreme Pressure Oils: These oils contain inhibited oils and chemically active substances and are used for modifying the friction acting between the 2 engaging gears.[12] Compounded oils; These are oils made from steam cylinder stocks compounded with fatless additives. The purpose of this oil is also to reduce friction.[12] Open gear compounds: This lubricant consists of additives and is used for high, slow speed heavily loaded gears. This lubricant protects the gear teeth from damage.[12] Greases: This is one of the commonly used lubricants. It consists thick soap contents. It can only be used on low speed gear surfaces.[12] Methods of lubrication: Grease Lubrication: This type of lubrication is used at gears with0 to 6 m/s tangential speed. It can be applied on all types of gears operating at low speeds. Excess of this lubricant can lead power loss and viscous drag.[5] Splash Lubrication: This type of lubrication is applied to gears with speed of 4 to 15 m/s tangential speed. Here the lubrication is done by running the gear through an oil bath. The lubricant is effective only from 3 m/s speed of the gear and the oil should be prevented from mixing with some other liquid or particles which could cause a damage to the gear teeth.[5] Spray Lubrication: This type of lubrication is applied to gears with more 12m/s of tangential operating speed. Here the oil for lubrication is sprayed through a nozzle. The nozzle should be engineered properly as there is a chance for the oil to get deflected out of path of flow by centrifugal force or by the air that is flowing out. [5] Lubricants can protect the gears from the tribological factors such as friction and wear. We know what are the types of lubricants to be used, their applications and the types of lubrication processes. It is important that we select the right amount and quality of lubricants for the gears so that they have a longer life and dont get weared out easily. Engineers are still now researching to find the best lubricant for gears so that defects in gears like scoring, scuffing, pitting doesnt occur at all for gears. The gear noise is also prevented to an extend by lubrication. Operating Conditions for Gears: Operating conditions are important tribological factors for gears as this will determine the lubricant to be used, the material to be selected for making gears. The operating conditions of gears are determined by the factors like load applied on the gear, the speed at which the gear is about to rotate,relative motion between the gears, environmental condition, the product of pressure and velocity acting on the gears and the temperature on which the gear is about to work. These operating conditions which are to be considered for operation of gear are applied below: Load: Load is the determining factor for the strength of a gear which determines the material to be used for the gear production, the amount of rubbing that would occur between the gear surfaces, the whole network of surface stresses that would occur in the contact zone of the gear surfaces and the coefficient of friction that would occur between the gears. The load also influences the behaviour of a lubricant or the abrasive particles present in the lubricant which would cause an impact on the gear tooth directly. The other area where the load influence is known is at the bonding between the gears that is directly dependent on the degradation of the surface films, increase in contact area and on temperature. In fact loading has a major impact on the change, age and wear characteristics of the materials. The schematic diagram of the influence of load on the operation of gear is given in the fig. 11.the figure explains the stresses produced due to load applied and the effects of these substances on the element.So in order to keep the gear in good condition and free from wear the following points have to be taken into account: To keep the gears in good condition progressive loading of gears is a best way. Decrease in load variation as it would reduce the rise of cavitation in the gears Decreasing fatigue loading in gears to prevent surface fatigue wear.[14] Speed: Speed of gear is an important factor as it varies from one mechanical component to another and is an important factor for the working of the machine. The parameter of the gears that are greatly influenced by the speed of gears are : Temperature: Temperature is a factor which is greatly influenced by the speed of the gear. As the speed of the gears increases the temperature between the gears also increases leading to more heat dissipation. Inorder to maintain the temperature between the gears we have to consider a good coolant and a good heat conducting surrounding medium. Friction coefficient: The effect of speed on the friction coefficient comes into play especially in a lubricated circumstance, where this factor determines the hydrodynamic load carrying capacity. At very low speed of the gears there is a chance for the stick-slip phenomenon due to the fluctuation in friction coefficient. [14] Load Normal Stresses Tangential Stresses Elastic and plastic deformation Degradation of surface films Chemical and metallurgical bonds (adhesion) Thickness of films Viscosity Lubricant Coefficient of friction Fig.11: Schematic flow chart showing the influence of load [15] Relative motion: The relative motion involves motions like sliding, rolling, spinning and bouncing. These motion can decrease the performance of the gear and also can cause wear in the gear. The use of correct material, lubricant and designing the gear correctly can increase the performance of the gear and also give longer life to the gear. [1] Environment: Environment can cause a decrease in performance of the gear. This is caused by the contamination of the lubricant and also due to the chemical reaction of the lubricant with the gear metals. [1] Product (PxV): Here the quantity of heat generated by friction is calculated from the energy at the contact which is given by the equation E = QVf (where Q = load applied to the contact, V = displacement velocity, f = friction coefficient). Here the term PxV is used as a reference to estimate the limiting conditions for materials such as polymers, solid lubricants, self lubricating sintered materials etc. This in turn can be used as a basis for the selection and comparison of materials. Thus we are able to know the maximum PxV for certain materials and us them for the production of gears. [14] Temperature: Temperature has a major effect on the contact zone of the 2 surfaces of a gear. The temperature increase in the tooth of the gear can cause geometric distortion or loss of clearance in the tooth. It can also cause an increase in the coefficient of friction and wear to the gear. Temperature can also cause deterioration in the mechanical properties of the materials and change the properties of the lubricants. An increase in the interfacial bonds is also caused which lead to a chemical reaction between the materials. [14] Conclusion: Thus the audit of gears using the tribological factors such as material, surface, lubrication and operating conditions was conducted. It is found that gears are useful in most of the mechanical applications and also have a lot of properties that are to be taken care of while the operation of the gear. In todays world, a lot of materials are available for the manufacture of gears. These materials can only be used in different conditions and have their own advantages and disadvantages. So in future a much modern material with zero wearing property and that provides longer life to the gears have to be developed. In the case of surfaces of gears smooth finished gears are already been produced these days. A surface with normal surface texture and conformity will provide smoother running of gears in future. A lots of lubricants are available in todays world. In future a more advanced lubricant can be developed that can reduce wearing of gears completely and also help to increas e the performance of gears to the fullest. All gears today are developed for performing at a particular load and temperature above which the gear can get damaged. So in future gears have to be developed that can operate at maximum temperature and load so that wear of gears due to these characteristics can be reduced to minimum.